Health insurance & advisory — Tunisia

Your health,
our guiding star.

Health contract management, direct billing and a contracted care network — for insurers, companies and families.

insured members
120,000+
providers
1,200
reimbursement
72 h
Hero photo — family / health advice
OUR SERVICES

Complete health management, under one roof

Group health insurance

Tailored group contracts for your staff, with cost control and HR reporting.

Direct billing management

Your members no longer pay up front: costs are covered directly at our partners.

Claims management

Digital processing of care claims, clear statements, payment within 72 hours.

Contracted care network

A nationwide network of approved clinics, pharmacies, laboratories and opticians.

Assistance & hospitalisation

Round-the-clock hospital cover and support for complex cases.

Insurance advisory & audit

Review of your existing contracts, tender management and cover optimisation.

WE LOOK AFTER YOU

A partner for every player in healthcare

Photo — insurers and companies

Insurers and companies

Delegated third-party administration: turnkey solutions for managing health insurance contracts, backed by proven technology.

En savoir plus
Photo — healthcare professionals

Healthcare professionals

We support clinics, pharmacies, laboratories and doctors in meeting the growing demand for quality care from our insured members.

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Photo — insured members

Insured members

We work with insurers and healthcare professionals to help you and your family manage your health needs.

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HOW IT WORKS

Reimbursed in 4 steps

01

Consult

See the practitioner of your choice, inside or outside the network.

02

Submit

Send your care claim online or at a branch.

03

Track

Every processing step is visible and notified.

04

Get paid

Reimbursement is transferred within 72 hours of approval.

Photo — partner clinic / pharmacy
CARE NETWORK

No upfront payment at our partners

Clinics, pharmacies, laboratories, opticians and medical practices: show your Starwellia card and direct billing applies straight away.

  • Nationwide coverage
  • Round-the-clock hospital cover
  • Geolocated online directory
Find a provider
WHO WE ARE

Health management, without the hassle

Starwellia supports insurance companies, businesses and individuals in accessing the healthcare system, with tailored schemes and digital solutions.

Read more about us
15 years of health expertise
120,000+ insured members
1,200 contracted providers
300+ corporate clients
72 h reimbursement time
24/7 hospital cover
Setting up the group contract took two weeks, and our staff had their direct-billing cards from day one.
Karim B. HR Director, manufacturing company — 340 staff
I submit my claims online and I am reimbursed before I even think about it. The tracking is very clear.
Salma J. Individual member
Their audit of our old contracts saved us 18% in premiums for the same cover.
Mehdi T. CFO, retail group
FAQ

Frequently asked questions

Can’t find your answer? Our team replies within 24 working hours.

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How do I submit a care claim?

Photograph the claim form and supporting documents and send them online — it takes less than 2 minutes. You can also drop them off at a branch.

How long does reimbursement take?

72 hours on average once a complete file is received. You can follow every processing step in real time.

What happens if my file is incomplete?

The 72-hour window starts once a complete file is received. If a document is missing, we tell you so you can send it without starting the whole process again.

How can I track my reimbursement?

Every processing step is visible online and you are notified at each change of status, right through to the transfer.

Can I cover my family?

Yes: your spouse and children can be added to your contract, whether on an individual plan or a group contract, subject to your employer’s terms.

Get your quote in under 24 hours

An adviser calls you back with a proposal suited to your situation — no commitment.

Your details are used solely to call you back; they are never sold or shared.